Application For Service

Each prospective Customer desiring service shall be required to complete a Service Application before service will be supplied by the Utility. Each Customer will be required to show proper identification and social security number at the time of application and provide a valid physical address. If no address is available it can be obtained from the B.I.T.S. office (Barren County Addressing Agency) which is located at Glasgow City Hall (second floor), 126 East Public Square. Applicants for service must be at least eighteen (18) years of age. Deposits are not required for service. Deposits previously made by Customers may be refunded to the Customer upon termination of service. Those deposits will earn interest at the rate of six percent (6%) per year (not compounded). Before deposits are refunded, deposit amounts plus interest will be applied against unpaid bills of Customers and if any balance remains, the amount will be refunded to the Customer.

A. Customers desiring service at locations where water and/or sewer service is available and an existing point of delivery (i.e. meter, sewer tap) is established shall complete a Service Application as outlined above and pay a Service Application Fee for next day service or same day service as outlined in the Utility’s approved Schedule of Rates and Charges.

B. Customers desiring service at locations where water and/or sewer service is available and no point of delivery (i.e. meter, sewer tap) is established shall complete a Service Application as outlined above, provide an approved State Plumbing Permit, and pay a Water Tap Fee and/or Sewer Tap Fee as outlined in the Utility’s approved Schedule of Rates and Charges.

New Service Application Forms